This Privacy Policy explains how Vincent Hearn, trading and marketing software under the brand Outpost 42, collects, uses, and protects information in relation to VidTrigger.
- Developer / Publisher: Vincent Hearn
- Trading / Marketing name: Outpost 42
- App: VidTrigger
This policy applies if you use VidTrigger, visit the Outpost 42 website, contact support, or purchase the software directly from Outpost 42.
1. Who We Are
VidTrigger is developed by Vincent Hearn and marketed under the brand Outpost 42.
Contact for privacy questions:
Email: info@outpost42.co.uk
2. App Store and Website Versions
VidTrigger may be made available through different channels, and the privacy position differs depending on the distribution method.
App Store version
The version distributed through the Apple App Store is intended not to collect personal data from within the app itself. It does not include in-app analytics, advertising SDKs, or user tracking.
Website / direct-purchase version
The version supplied directly through Outpost 42 may collect limited information required for:
- Licence generation
- Software activation
- Licence validation
- Fraud prevention
- Customer support
- Basic technical troubleshooting
3. Information We May Collect (Direct Sales and Licensing)
Information you provide directly:
- Your name
- Your email address
- Purchase information
- Support enquiries and any information you include in them
Licensing and technical information:
- Licence key information
- Device or machine identifier used for activation
- Activation status and usage records
- App version information
- Operating system version
- Basic diagnostic or error information relevant to activation or support
- IP address or server log information where required for security, activation, fraud prevention, or service operation
Website information:
- IP address
- Browser type
- Pages visited
- Referring website
- Date and time of access
4. How We Use Information
We may use information to:
- Provide access to VidTrigger
- Process purchases and deliver downloads
- Issue and validate licence keys
- Manage activation limits
- Provide customer support
- Troubleshoot technical issues
- Improve the product and customer experience
- Maintain service security
- Detect and prevent fraud or misuse
- Comply with legal and accounting obligations
5. Legal Basis for Processing
Where applicable under UK data protection law, we process personal data on the basis that it is necessary for:
- Performance of a contract
- Compliance with legal obligations
- Our legitimate interests, including software security, licence management, fraud prevention, and support
- Your consent, where consent is required
6. Sharing of Information
We do not sell your personal data.
We may share information only where reasonably necessary with trusted service providers involved in operating the product or business, such as:
- Payment processors
- E-commerce platforms
- Hosting providers
- Licensing or software delivery providers
- Email providers
- Technical support tools
We may also disclose information where required by law or where necessary to protect our legal rights.
7. Data Retention
We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including:
- Fulfilling purchases
- Maintaining licence and activation records
- Resolving support issues
- Complying with tax, legal, and accounting obligations
- Handling disputes
- Preventing fraud and abuse
8. Data Security
We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse, or disclosure. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
9. International Transfers
Some service providers may process data outside the UK. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place where required by law.
10. Your Rights
Depending on your location and applicable law, you may have rights to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request transfer of your data
- Withdraw consent where processing is based on consent
- Lodge a complaint with the UK Information Commissioner's Office
To exercise any of these rights, contact: info@outpost42.co.uk
11. Children
VidTrigger is not specifically directed at children. We do not knowingly collect personal data from children without appropriate legal basis or consent where required.
12. Third-Party Platforms
If you obtain VidTrigger through a third-party platform such as the Apple App Store, your use may also be subject to that platform's own terms and privacy practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on the Outpost 42 website.
14. Contact
Vincent Hearn / Outpost 42
Email: info@outpost42.co.uk